HLL Ban Appeal 13/08/2025

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  • This topic has 5 replies, 3 voices, and was last updated 9 months ago by FEI.
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    • #128320
      FEI
      Participant
      500

      Your Steam Profile Link: https://steamcommunity.com/profiles/76561198330876097/
      Your SteamID 64 (HEX): 76561198330876097
      Game you’re banned on : HLL
      Explanation to what happened: my friend was banned from pbs server on August 10th for cheating. Since his english is not very good so I appealed for him. I’ve uploaded a video of his live stream from pbs#3 to YouTube for viewing (the match before he was banned). Here is the link:  https://youtu.be/hljto6NFTls

      Additional Information:  He is a streamer and already has 2000+hrs gameplay, just a HLL player with extensive fps gaming experience, not a cheater. We’d be grateful if his ban could be lifted.

    • #128321
      FEI
      Participant
      500

      Steam Profile Link: https://steamcommunity.com/profiles/76561198330876097/
      Game : HLL
      Explanation to what happened: my friend was banned from pbs server on August 10th for cheating. Since his english is not very good so I appealed for him. I’ve uploaded a video of his live stream from pbs#3 to YouTube for viewing (the match before he was banned). Here is the link:  https://www.youtube.com/watch?v=hljto6NFTls

      Additional Information: he is a streamer and already has 2000+hrs gameplay, just a HLL player with extensive fps gaming experience. If you know about HCA, you’ll know that there is a Climbers (CU) team, he is one of the members of CU and participates in HCA community tournaments many times, so he would never cheat. In short, we’d be grateful if his ban could be lifted.

      • #128338

        Thanx for reaching out and your additional information. We have to deal on a daily basis with players using ESP to be better than they are in fact. But to differentiate between a player using artificial ESP and a player who is advanced is sometimes a hard job. I admit this was a misjudgment and after you addressed this in our Discord I immediately unbanned him and wrote you a DM. Kindest regards, Real01

    • #128332

      Hello FEI, I can see that your frinends BAN has already been lifted same day he got banned. I can also see that he played on our servers on 11th, 12th august and even today.

      Seems like there was some kind of misunderstanding between you guys. Is there anything else I can help you with? 🙂

    • #128357
      FEI
      Participant
      500

      Ok, thank you very much.

    • #128688
      FEI
      Participant
      500

      Thanx for reaching out and your additional information. We have to deal on a daily basis with players using ESP to be better than they are in fact. But to differentiate between a player using artificial ESP and a player who is advanced is sometimes a hard job. I admit this was a misjudgment and after you addressed this in our Discord I immediately unbanned him and wrote you a DM. Kindest regards, Real01

      Hello, my friend was banned again,  its the second time! Did admins see the POV video I posted on YouTube? I’d like to ask if it’s possible to add him to the whitelist, to prevent him from getting banned repeatedly in the future.

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