Computer wifi problems

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    • 24/06/2018 at 10:08 #23846
      MorenaSamba
      Participant
      2290
      Master Sergeant

      <p style=”text-align: center;”>After I hard reseted my laptop, my laptop started acting weird that I couldn’t access the internet even though windows says that I have internet connection. My laptop is a Lenovo Legion Y720.</p>

    • 24/06/2018 at 11:51 #23851
      -Campbell
      Participant
      1420
      Sergeant Major

      Did you try running the network diagnosis tool in Windows?

    • 24/06/2018 at 15:53 #23853
      Kove
      Participant
      4905
      Chief Warrant Officer 1

      Are you sure your router is actually connected to the internet?


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    • 24/06/2018 at 16:05 #23854
      MorenaSamba
      Participant
      2290
      Master Sergeant

      Yes, and only my phone is receiving full internet from the wifi.

    • 24/06/2018 at 16:10 #23855
      Kove
      Participant
      4905
      Chief Warrant Officer 1

      after windows reinstall have you ever been able to use internet from the laptop?


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    • 24/06/2018 at 18:43 #23859
      MorenaSamba
      Participant
      2290
      Master Sergeant

      I ran the windows network diagnostics and it says the remote device or resource won’t accept the connection.

    • 24/06/2018 at 18:46 #23860
      MorenaSamba
      Participant
      2290
      Master Sergeant

      I have never reinstall windows.

    • 24/06/2018 at 20:19 #23861
      Kove
      Participant
      4905
      Chief Warrant Officer 1

      Ah, for hard reset you mean hard shut down maybe.

      Right click on “this pc” > “management” (or something like that) and remove wireless card driver from there. Then reboot and try again

      control panel/management


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    • 24/06/2018 at 20:51 #23862
      MorenaSamba
      Participant
      2290
      Master Sergeant

      I just googled the error message and found out that I had to go to internet settings and disable use proxy server. The proxy server was blocking my internet. Now my laptop is working back to normal again.

    • 03/07/2018 at 10:45 #23956
      Caboose
      Participant
      15240
      Chief Warrant Officer 4

      couple things to try:

      • deactivate your wifi connection and restart it like Kove mentioned or simply by using the wireless menu on the icon bar right side.
      • open up your prompt command and type in ipconfig /release once thats done type in ipconfig /renew
      • simply connect your laptop to your router using the ethernet port and repeat the same as above should you not get a new IP from your router via wireless.

      If this doesnt help pour holy water over it and call an old priest and a young one 🙂

      j/k, hope that sorts it out.

       

      woops didnt see the resolve message… welp

       

    • 03/07/2018 at 16:33 #23966
      MorenaSamba
      Participant
      2290
      Master Sergeant

      I fixed my wifi problem by disabling the use proxy server option. The proxy server was blocking my internet connection.

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